Refund policy
Refund & Return Policy
Last Updated: May 9, 2026
Thank you for shopping at drvip.
We want you to be completely satisfied with your purchase.
You may request a return within 14 days of receiving your order.
To qualify for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase is required.
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable unless the item is defective or we shipped the wrong product.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
For assistance, contact us at:
Email: support@drvip.com